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Live
Chat Support
For our clients who want that extra competitive
edge, or for those who simply desire to provide extraordinary customer
service, we recommend implementing a live chat support system which
allows website owners to interact with website visitors via a real
time live text chat program. Try our very own Live
Chat Support now!
Who would benefit most from live chat support?
Ecommerce Website Owners
- Website owners who sell products or services and have at least
one visitor every five minutes
- Website owners selling high dollar items and have at least one
visitor every fifteen minutes
- Every website visitor becomes a direct sales opportunity
Non-Profit Organizations
- Reduce email and direct mail correspondence expenses
- Provide informational services in real time
- A great public relations tool
Frequently Asked Questions: Live Chat Support
Isn't it expensive to dedicate one staff member to live chat support?
Without the assistance of a knowledgable professional consultant,
the ROI with live chat support for a small to mid-sized business
may not justify the expense of implementing live chat, nor the costs
associated with administration. However, our staff can train a member
of your team to do a variety of web related tasks that will have
a significant impact on your present business and future growth,
and help your organization develop an incredibly successful internet
presence. The answer to the cost effectiveness question with live
support lies in maximizing your organizations most precious commodity:
Time, and staff efficiency.
Do we have to have our website hosted with you?
No. We have a variety of methods to install and run a live chat
support system on your website, depending on what platform your website
is being hosted on. Enquire for details.
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